Deb Duncan is a compelling storyteller teaching the principles of how to create great experiences for customers.

She is an author, speaker and entrepreneur who is a cofounder of the High Trust Company, training and coaching some of the world’s top producing business professionals. She was a pioneer in the direct response television industry at the age of 23 and a producer of Everybody’s Money Matters on the Lifetime Television Network.

She is the coauthor of two best-selling books, The $6,000 Egg, and the latest book, Five Stars: Building High Ratings and High Trust in the Digital Age. She has, along with her husband Todd, created The 10 New Golden Rules of Customer Service.

Deb is on a mission to help businesses and professionals provide a world class experience for each of their customers, every time.